Joe DeLisle to Speak at the 2015 World Law Group Spring Conference
April 13, 2015
Miller & Martin attorney, Joe DeLisle, will be part of a delegation speaking on two panels discussing "Leveraging Your Alumni: Why? What's New? What's Effective?" and "Client Relationship Management for Today and Tomorrow" at the 2015 World Law Group Fall Conference on October 3, 2015 in Luxembourg.
"Leveraging Your Alumni: Why? What's New? What's Effective?"
Presenters will discuss making the case for establishing an alumni network within a law firm, how differences among firms affect how a program is designed, developed and operated, recent trends in alumni programs, and the key contributors to the success of an alumni network. Examples of existing programs at WLG firms and success stories will also be shared.
"Client Relationship Management for Today and Tomorrow”
This session will explore the business-case basics for a law firm CRM as well as how they are being used in business development, e-marketing, privacy/data protection and other areas. Panelists will share front-line experiences in successfully implementing a CRM, key challenges they've experienced (including fee-earner resistance) and where legal CRM development is headed today.
Panelists: Benoit Agee, Director of BD & Communications, Arendt & Medernach; Jerome Bernard, CRM Consultant, KPMG; Joe DeLisle, Miller & Martin; Jorge Leon-Orantes B., Santamarina y Steta
Moderator: Harry Pfeffer, International Sales Manager at LexisNexis